Education and Training Development Section
The Education and Training Development Section is responsible for the standardization and centralization of the training and exercise delivery in an enhanced and cohesive fashion under the “Florida’s Training for Emergency Management” banner and curriculum pyramid.
Florida's Training for Emergency Management
The Florida's Training for Emergency Management (FTEM) continues to expand from just the annual Training Symposium to include the development of cohesive training programs focused on implementing theories established in foundation emergency management courses. The Education and Training Development Section is responsible for this growth and initiatives.
To learn more, visit the Florida's Training for Emergency Management page here.
The Training and Exercise Unit supports Florida’s emergency management mission by coordinating, managing, and delivering high-quality training and preparedness activities statewide. The Unit operates SERT TRAC, the state’s official training system of record, providing an integrated calendar of courses and exercises to meet the diverse needs of federal, state, and local partners.
Questions regarding trainings, exercises, consortium requests, etc., please email FDEM.STO@em.myflorida.com.
Requesting Courses
All agencies desiring to offer All-Hazards Position Specific, Exercises and the NIMS ICS Train-the-Trainer Curricula classes in their jurisdiction will utilize the forms below.
The Curriculum Development Unit assists the various members of the Response Bureau, as well as the State Emergency Response Team (SERT), to develop bureau-specific job aids, training, policies, and procedures utilized during both blue and gray sky operations. supports Florida’s emergency management mission by coordinating, managing, and delivering high-quality training and preparedness activities statewide. The Unit operates SERT TRAC, the state’s official training system of record, providing an integrated calendar of courses and exercises to meet the diverse needs of federal, state, and local partners.
For trainings offered by the Curriculum Development Unit, please email Response.Training@em.myflorida.com.
Florida’s Division of Emergency Management is transitioning to FLEX — Florida’s Learning Exchange, the new statewide training platform for emergency management training, course registration, instructor resources, and student learning records.
FLEX provides users with a centralized location to create an account, browse available courses, register for training, access course materials, and manage training-related information.
While the transition to FLEX continues, SERT TRAC remains available for users who need to register for training. Additional information regarding the full transition to FLEX will be provided as it becomes available.

Getting Started with FLEX
To begin using FLEX:
- Visit the FLEX information site: https://web.cvent.com/event/8ba4383b-7dd4-4c46-a426-f7e08b70866c/summary
- Review the available FLEX information and account creation guidance.
- Create your FLEX account using your current contact information.
- After creating your account, review available training opportunities and platform resources.
- Continue to monitor future updates as additional FLEX transition information becomes available.
SERT TRAC Training Calendar
While the transition to FLEX continues, SERT TRAC remains available for users who need to register for training or browse upcoming opportunities.
Users may continue to use SERT TRAC to view the training calendar and browse upcoming training and exercise opportunities during the transition period.
Beginning August 1, 2026, SERT TRAC will become a location for historical training information as the transition to FLEX continues. Additional guidance regarding access to historical records and the full transition from SERT TRAC to FLEX will be provided as it becomes available.
Access SERT TRAC
Visit SERT TRAC here:
https://trac.floridadisaster.org/TRAC/loginform.aspx
Use SERT TRAC to:
- Browse upcoming training and exercise opportunities.
- View the current training calendar.
- Register for training, if registration is needed while the FLEX transition continues.
Additional information regarding the full transition from SERT TRAC to FLEX will be provided as it becomes available.
The Florida Division of Emergency Management (FDEM) is pleased to announce forthcoming updates to the State of Florida Instructor Requirements, scheduled for release in 2026. These updates are intended to reinforce a standardized framework for instructor qualification, certification, and course delivery across the State.
The revised requirements will further define instructor eligibility, credentialing criteria, and professional development expectations to ensure alignment with FEMA, EMI/NDEMU, and National Training & Education Division (NTED) standards. Emphasis will be placed on maintaining a highly qualified, instructionally proficient instructor cadre capable of delivering consistent, high-quality emergency management training statewide.
Additionally, the updates will strengthen expectations related to instructional performance, compliance with course delivery standards, and continued engagement within the State’s training system, including participation tracking and credential management within SERT TRAC.
Additional guidance, supporting documentation, and implementation timelines will be released in advance of the 2026 publication. Stakeholders are encouraged to monitor official FDEM communications and the Florida Disaster website for updates regarding instructor qualification and program standards.
For system-related questions regarding SERT TRAC or FLEX, users should contact FTEM Support using the submission request form.
FLEX Support Submission Request Form:
https://app.smartsheet.com/b/form/019df88ebcc37ab98aa664736da8ff08
Please use this form for questions related to account access, registration assistance, training platform issues, or other system-related support needs.
Regional Training Support
For questions related to regional training coordination, upcoming training opportunities, course planning, or local training needs, users may also contact the appropriate Regional Training Manager based on their region.
Please reference the regional contact map below to identify the appropriate regional point of contact.
