Education and Training Development Section

Florida’s Learning Exchange (FLEX) serves as the Florida Division of Emergency Management’s education and learning management system, acting a centralized hub for all emergency management training courses in the State of Florida.

FLEX ensures that all members of the emergency management community have a clear path of progression in developing both hard and soft skills through Florida-specific practical application of theory in order to better serve local communities. This platform will allow Florida to achieve its mission of leading the profession and continuing to grow within the industry.

Getting Started with FLEX

1. Visit the FLEX Information Site
2. Review the available FLEX information and account creation guidance.
3. Create your FLEX account using your current contact information.
4. After creating your account, review available training opportunities and platform resources.
5. Continue to monitor future updates as additional FLEX transition information becomes available.

Getting Started in FLEX Guide

Already have a FLEX account? Click here for next steps.

SERT TRAC

Since 2011, the State Emergency Response Team Training Resource & Activity Center (SERT TRAC) has served as a comprehensive learning management system for the state of Florida. Through the years, we have seen the training program grow and evolve, and we have now outgrown the SERT TRAC platform.

Beginning August 1, 2026, SERT TRAC will no longer host new courses or events. Accounts created within FLEX will have their legacy data (transcripts, certificate information) relocated from SERT TRAC into FLEX.  Our Information Technology Management (ITM) Team and the Education and Training Development Section recommend that if you would like a copy for your own personal records, please download your information before August 14, 2026. The infrastructure within the SERT TRAC legacy system is unstable, and the ITM Team is working diligently to sustain the system. After August 14^th, FDEM cannot guarantee access to the system while the ITM team works to stabilize the platform for historical data.

If you have any questions, please feel free to contact the Education and Training Development Section at FTEMSupport@em.myflorida.com.

Individuals who would like to be listed as state instructors must meet the minimum outlined requirements:

1. Possess operational and training experience
2. Received a passing or satisfactory score/certificate for the course or series they would like to instruct
3. Completed the education and training requirements

Additional requirements may include the Train-the-Trainer course or practical application portions. If an instructor would like to teach multiple courses at a minimum, they must meet all of the above requirements to be considered an assistant instructor. Lead instructors must complete all components of the submission process.

State of Florida Instructor Requirements 2026

Instructor Evaluation Form 2026

Becoming an Instructor in FLEX

You must meet all of the necessary State of Florida Instructor Requirements to become an instructor in FLEX. All instructors will need to create a FLEX account and complete the Basic User Orientation. All users are automatically enrolled in Basic User Orientation upon creation of their FLEX account. If you do not already have a FLEX account, you can create one here.

Active Instructors

If you are already an approved instructor for either the State of Florida, NDEMU, and/or FEMA, please follow the steps below to transfer your credentials to FLEX:

1. Create a FLEX account and complete Basic User Orientation;
2. Enroll in Instructor Orientation within FLEX; and,
3. Complete the Instructor Orientation Knowledge Check, where you will upload any supporting documentation to validate approval to instruct. Documents can include Train-the-Trainer certificates, evaluations, etc.

New Instructors

If you are a new instructor and have not received approval to instruct in the past, please follow the steps below to receive your credentials:

1. Create a FLEX account and complete Basic User Orientation;
2. Complete the FTEM State Instructor Application Form; and,
3. Once the Education & Training Development Section has reviewed and approved your request, you will be notified and assigned permissions accordingly within FLEX.

Contact

For questions regarding State of Florida Instructor Requirements, please contact FDEM.STO@em.myflorida.com.

For questions regarding FLEX, please visit the FLEX Information Site and submit a support ticket.

FLEX Instructor One-Pager.pdf

Florida Position-Specific Courses

The Federal Emergency Management Agency (FEMA) National Disaster & Emergency Management University (NDEMU) has recently announced a revision to its ICS position-specific courses, particularly the Train-the-Trainer, including new requirements and validation process launching in September 2026.

New Pre-Requisites

To prepare for upcoming trainings, please complete the tasks below:

• Complete the IS-201a: Forms Used for the Development of the Incident Action Plan and Incident Management
• Complete the IS-995: ICS Position Foundation Course
• Gather supporting documentation from the last five (5) years for:
  • Incident support role
  • Active participation with a Professional Emergency Management Association
  • Development of incident management doctrine, tools, guidance, and training
  • Professional incident management publication or consulting

Additional information regarding the webinars and overall guidance is available on the FLEX Information Website. All instructors will need to create a FLEX account to submit the documentation for approval to teach courses moving forward. Once submitted and approved, the State Training Officer (STO) will issue endorsements beginning August 1, 2026. NDEMU will host Instructor Orientations from August 6^th to October 10^th, 2026.

For questions, please contact FDEM.STO@em.myflorida.com.

Counties will submit their course requests through their annual Integrated Preparedness Plan (IPP). Any courses that are being requested outside of the IPP should be requested via the Training and Exercise Request Forms (State Supported Courses, Consortium Courses, Exercise Support) or the NIMS ICS Request Form (Position Specific Courses).

Training and Exercise Request Form
NIMS ICS Request Form
Request to Conduct
Request for Training Basic Academy Courses

For questions regarding FLEX, users should contact FTEM Support using the Submission Request Form.

Please use this form for questions related to account access, registration assistance, training platform issues, or other system-related support needs.

Regional Training Support

For questions related to regional training coordination, upcoming training opportunities, course planning, or local training needs, users may also contact the appropriate Regional Training Manager based on their region.

Please reference the regional contact map below to identify the appropriate regional point of contact.